40 DAY EXCHANGE/RETURN unworn jewelry
no returns for:
- DISCONTINUED ITEMS
- Media, Music
If you changed your mind or guessed your jewelry size wrong you can return it for a merchandise credit or refund to your original payment form if received within the 40 day window. In the box you must include a written statement which you prefer, otherwise it will automatically be a merchandise credit.
However for the good of all customers if it is determined that a person has a high pattern of returns, a 10% restock fee may be applied.
You must REORDER via the site if you still want the item but simply in a different size. Since our inventory is fluid it is the only to assure you get your item exchanged.
For our customers' protect the payment gateway doesn't allow us to access your data to take funds beyond the original sale.
Pack the item well in USPS Priority Mail boxes (free at your post office) and purchase/print your label to receive FREE delivery confirmation and tracking. Then all you have to do is drop it off @ YOUR local Post Office.
SHIP TO: A Different Direction
ATTN: Exchange/Returns Department
PO Box 427
Belle Plaine, KS 67013
DAMAGED items will be deducted a restock fee of 15% from the return credit.