30 DAY EXCHANGE/RETURN POLICY unworn merchandise
EXCEPT NO RETURNS OR EXCHANGES
for the following:
- DISCONTINUED ITEMS
- Media, Music
RETURNS: Your choice of merchandise credit or refund to original form of payment. If it is determined that a customer has a high pattern of returns, a 10% restock fee may be applied.
SHIP TO: A Different Direction
ATTN: Exchange/Returns Department
PO Box 427
Belle Plaine, KS 67013
Please note: jewelry must be shipped in a box or padded envelope. Otherwise, DAMAGED items will be deducted a restock fee of 15% from the return credit.
As a security measure, our staff has no access to your payment information other than the type of card used and the last 4 digits. Only the returns staff has the ability to access for refunds. Especially after the holidays, an the process can take several weeks as popular items await restock of inventory.