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EXCHANGE/RETURN Policy

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  • Merchandise ordered 12/25/2012-10/31/2013  30 day from receipt of merchandise

  •  EXCHANGES: Include details of the size change you desire and  payment for return shipping. Without payment, a merchandise credit will be issued for the item ONLY.
  •  RETURNS: Your choice of merchandise credit or refund to original form of payment. If it is determined that a customer has a high pattern of returns, a 10% restock fee may be applied.

By using USPS Priority Mail Boxes from your local Post Office you can print a label with postage online and receive free delivery confirmation.
SHIP TO:      A Different Direction
ATTN:          Exchange/Returns Department
                    PO Box 427
                    Belle Plaine, KS 67013

  • Please note: jewelry must be shipped in a box or padded envelope. Otherwise, and padded well. Damaged items will result in a 15% restock fee taken from the return credit. 

As a security measure, our staff has no access to your payment information other than the type of card used and the last 4 digits. Only the returns staff has the ability to access for refunds.

     Especially after the holidays, an EXCHANGE process can take several weeks as popular items await restock of inventory.