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30 DAY EXCHANGE/RETURN POLICY unworn merchandise 

for the following:

  • Media, Music
  • Books
  • Toys
 EXCHANGES: Include details of the size change you desire and  payment for return shipping. Without payment, a merchandise credit will be issued for the item ONLY.
 RETURNS: Your choice of merchandise credit or refund to original form of payment. If it is determined that a customer has a high pattern of returns, a 10% restock fee may be applied.
    By using USPS Priority Mail Boxes from your local Post Office you can print a label with postage online and receive free delivery confirmation.
    SHIP TO:      A Different Direction
    ATTN:          Exchange/Returns Department
                        PO Box 427
                        Belle Plaine, KS 67013

     Please note: jewelry must be shipped in a box or padded envelope. Otherwise, DAMAGED items will be deducted a restock fee of 15% from the return credit.

    As a security measure, our staff has no access to your payment information other than the type of card used and the last 4 digits. Only the returns staff has the ability to access for refunds. Especially after the holidays, an the process can take several weeks as popular items await restock of inventory.