A DIFFERENT DIRECTION CHRISTIAN APPAREL, JEWELRY, & GIFTS is an Upfront Merchant on TheFind. Click for info.

EXCHANGE/RETURN Policy

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  • Merchandise ordered 12/25/2012-10/31/2013  30 day from receipt of merchandise

  •  EXCHANGES: Include details of the size change you desire and  payment for return shipping. Without payment, a merchandise credit will be issued for the item ONLY.
  •  RETURNS: Your choice of merchandise credit or refund to original form of payment. If it is determined that a customer has a high pattern of returns, a 10% restock fee may be applied.

By using USPS Priority Mail Boxes from your local Post Office you can print a label with postage online and receive free delivery confirmation.
SHIP TO:      A Different Direction
ATTN:          Exchange/Returns Department
                    PO Box 427
                    Belle Plaine, KS 67013

  • Please note: jewelry must be shipped in a box or padded envelope. Otherwise, and padded well. Damaged items will result in a 15% restock fee taken from the return credit. 

As a security measure, our staff has no access to your payment information other than the type of card used and the last 4 digits. Only the returns staff has the ability to access for refunds.

     Especially after the holidays, an EXCHANGE process can take several weeks as popular items await restock of inventory.


    Contact Info

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